---
title: ACCOUNTS RECEIVABLE - Communications
description: Send and track emails, create internal notes, alerts and calendar entries, and attach files for the AR record
---

[Skip to content](https://cs.geminilogic.com/en/manual/accounts-reveivable-communications#main-content)

English

Show submenu for translations

[New Ticket](https://cs.geminilogic.com/en/manual/kb-tickets/new?hsLang=en) [Customer portal](https://cs.geminilogic.com/tickets-view?hsLang=en)

![Gemini-Logic-Logo (1).png\]](https://cs.geminilogic.com/hs-fs/hubfs/Gemini-Logic-Logo%20(1).png?height=40&name=Gemini-Logic-Logo%20(1).png)

- Home
- Products
- Pricing
- Blog
- Company

Open main navigation

Close main navigation

- Home
- Products
- Pricing
- Blog
- Company
- English
  
  Show submenu for translations
- [New Ticket](https://cs.geminilogic.com/en/manual/kb-tickets/new)
- [Customer portal](https://cs.geminilogic.com/tickets-view)
- [Go to Gemini Logic](https://www.geminilogic.com/)

[Go to Gemini Logic](https://www.geminilogic.com/)

 Search the User Manual

- There are no suggestions because the search field is empty.

1. [User Manual](https://cs.geminilogic.com/en/manual?hsLang=en)
2. [Spire User Manual - Accounts Receivable](https://cs.geminilogic.com/en/manual/spire-user-manual-accounts-receivable?hsLang=en)

# ACCOUNTS RECEIVABLE - Communications

## Send and track emails, create internal notes, alerts and calendar entries, and attach files for the AR record

**![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-May-19-2023-07-51-56-9475-PM.png?width=50&height=50&name=image-png-May-19-2023-07-51-56-9475-PM.png)**  
![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-May-21-2023-02-54-15-2178-PM.png?width=462&height=350&name=image-png-May-21-2023-02-54-15-2178-PM.png)

- red lettering indicates there is a Communication present
- **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-22-22-11-PM.png?width=14&name=image-png-Aug-31-2022-08-22-22-11-PM.png) Refresh** to load any Accounts Receivable Notes that may have been added since the last refresh and that may not be displaying on this list

- **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-22-36-10-PM.png?width=57&name=image-png-Aug-31-2022-08-22-36-10-PM.png)![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-22-41-28-PM.png?width=78&name=image-png-Aug-31-2022-08-22-41-28-PM.png) AR Communications List Functionality** - see [Accounts Receivable - Access / List Functionality](https://cs.geminilogic.com/en/manual/accounts-receivable-access-list-functionality?hsLang=en#ARListFilters)
- **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-23-38-88-PM.png?width=20&name=image-png-Aug-31-2022-08-23-38-88-PM.png) Export** Accounts Receivable Note(s) in Excel or CSV format **-** see [Accounts Receivable - Export](https://cs.geminilogic.com/en/manual/accounts-receivable-access-list-functionality?hsLang=en#ARListExport)
- **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-23-48-27-PM.png?width=19&name=image-png-Aug-31-2022-08-23-48-27-PM.png) New** Communication / Attachment for the current AR Account![ARCommunication](https://cs.geminilogic.com/hs-fs/hubfs/ARCommunication.png?width=619&height=289&name=ARCommunication.png) 
    - option to ![CommunicationInsertDateTime](https://cs.geminilogic.com/hs-fs/hubfs/CommunicationInsertDateTime.png?width=25&height=25&name=CommunicationInsertDateTime.png) **Insert Date/Time** into the message
    - **![](https://cs.geminilogic.com/hubfs/image-png-Aug-31-2022-08-25-00-47-PM.png) Add Attachment** (s) of any file type which will copy the file to C:\\ProgramData\\Spire\\media

- - - to centralize these files, there is the option to Migrate them onto the Spire Server in C:\\ProgramData\\Spire\\media\\(database name) 
                  - **Tools** \> **Migrate Files**  
                    **![ToolsMenuMigrateFiles-1](https://cs.geminilogic.com/hs-fs/hubfs/ToolsMenuMigrateFiles-1.png?width=181&height=140&name=ToolsMenuMigrateFiles-1.png)**

                              **![MigrateFiles-2](https://cs.geminilogic.com/hs-fs/hubfs/MigrateFiles-2.png?width=224&height=137&name=MigrateFiles-2.png)**

- - **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-25-24-19-PM.png?width=20&name=image-png-Aug-31-2022-08-25-24-19-PM.png) Add Link** for a URL or file not in the centralized location mentioned above
    - **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-25-35-31-PM.png?width=23&name=image-png-Aug-31-2022-08-25-35-31-PM.png) Open Related** (in this case, the Accounts Receivable record)
    - **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-25-47-30-PM.png?width=21&name=image-png-Aug-31-2022-08-25-47-30-PM.png) Mark Completed** to insert the current logon date in the **Completed Date** field so this alert no longer pops up

- - enter **Subject**

- - select **Type** from a preset list or add a ![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-26-17-06-PM.png?width=17&name=image-png-Aug-31-2022-08-26-17-06-PM.png) **New** one on-the-fly from the browse list

         ![](https://cs.geminilogic.com/hubfs/image-png-Sep-01-2022-06-02-19-01-AM.png)

- - enter the message in the body
    - **Assigned To** - any user set up in the system for Popup Alerts and / or Calendar entries
    - **Due Date** (triggered by system date, not logon date) - schedule the message to: 
          - popup at the assigned User’s logon

                  ![ARCommunicationAlert](https://cs.geminilogic.com/hs-fs/hubfs/ARCommunicationAlert.png?width=490&height=117&name=ARCommunicationAlert.png)

- - - - view all scheduled Alerts in Tools \> **View Notes Due Today**
          - display on the assigned User’s Calendar, where the Communication can be viewed / accessed, with view options:

                  ![](https://cs.geminilogic.com/hubfs/image-png-May-21-2023-03-10-46-2220-PM.png)

- - - - **Show Users** to select which User’s entries you wish to see in your Calendar -activate in User setting **View All Calendars** (each User’s entries will be a different colour)

                             ![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Sep-01-2022-06-03-02-80-AM.png?width=320&height=139&name=image-png-Sep-01-2022-06-03-02-80-AM.png)

- - - - **Show Modules** to select which originating Modules to display, from modules you currently have access to
                  - **![CheckBoxChecked](https://cs.geminilogic.com/hs-fs/hubfs/CheckBoxChecked.png?width=25&height=25&name=CheckBoxChecked.png) Show Unassigned** to also see entries not assigned to any User (Unassigned entries will be black)
                  - **![CheckBoxChecked](https://cs.geminilogic.com/hs-fs/hubfs/CheckBoxChecked.png?width=25&height=25&name=CheckBoxChecked.png) Show Completed** to display all Calendar entries marked as [**Completed**](https://cs.geminilogic.com/en/manual/accounts-reveivable-communications#ARMarkCompleted)

- - **Number** - option to numerically code or sequence for sorting in Filters and Reports
    - **Completed Date** - enter any date to discontinue this alert or click on **Mark Completed** to insert the current logon date
    - **![CheckBoxCheckedBlue](https://cs.geminilogic.com/hs-fs/hubfs/CheckBoxCheckedBlue.png?width=16&height=16&name=CheckBoxCheckedBlue.png) Print** is only applicable to Communications on Inventory Items, Customers and Vendors for Sales or Purchase Order forms
    - **![CheckBoxCheckedBlue](https://cs.geminilogic.com/hs-fs/hubfs/CheckBoxCheckedBlue.png?width=16&height=16&name=CheckBoxCheckedBlue.png) Alert** will cause a popup message when the User logs on at the 'Due Date' identified

- - the Communication will also display here in the **Communications** module, where you have access to the following:

      ![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-May-19-2023-08-04-04-0300-PM.png?width=666&height=180&name=image-png-May-19-2023-08-04-04-0300-PM.png)

- - - - **![CommunicationMarkCompletedCheckMark](https://cs.geminilogic.com/hs-fs/hubfs/CommunicationMarkCompletedCheckMark.png?width=26&height=21&name=CommunicationMarkCompletedCheckMark.png) Mark Completed** to insert the current logon date in the **Completed Date** field so this alert no longer pops up if you don’t want to delete it
                  - **![](https://cs.geminilogic.com/hubfs/image-png-Sep-01-2022-06-04-07-87-AM.png) Open Related** (Accounts Receivable Account)

- - option to ![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Sep-01-2022-06-04-13-52-AM.png?width=19&name=image-png-Sep-01-2022-06-04-13-52-AM.png) **Edit** / ![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Sep-01-2022-06-04-22-16-AM.png?width=18&name=image-png-Sep-01-2022-06-04-22-16-AM.png) **Delete** the selected Communications(s)
    - **![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Sep-01-2022-06-04-31-26-AM.png?width=20&name=image-png-Sep-01-2022-06-04-31-26-AM.png) Print** reports on the selected Communications (see [Accounts Receivable - Reports](https://cs.geminilogic.com/en/manual/accounts-receivable-reports?hsLang=en))
    - Communications List **Context Menu** - right-click anywhere in the list to display![](https://cs.geminilogic.com/hs-fs/hubfs/image-png-Aug-31-2022-08-23-31-18-PM.png?width=176&height=172&name=image-png-Aug-31-2022-08-23-31-18-PM.png)

 

- [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#main-content)

    - [Tips and Tricks](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#tips-and-tricks)
    - [Spire Administration - General Ledger](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-general-ledger)
    - [Spire Administration - Sales](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-sales)
    - [Spire Administration - Inventory](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-inventory)
- [Analytics for Spire](https://cs.geminilogic.com/en/manual/analytics-for-spire?hsLang=en)
- [Spire User Manual - System Overview](https://cs.geminilogic.com/en/manual/spire-user-manual-system-overview?hsLang=en)
- [Spire User Manual - User Settings](https://cs.geminilogic.com/en/manual/spire-user-manual-user-settings?hsLang=en)
- [Spire User Manual - Vendors](https://cs.geminilogic.com/en/manual/spire-user-manual-vendors?hsLang=en)
- [Spire User Manual - Inventory](https://cs.geminilogic.com/en/manual/spire-user-manual-inventory?hsLang=en#main-content)

    - [Pricing](https://cs.geminilogic.com/en/manual/spire-user-manual-inventory?hsLang=en#pricing)
- [Spire User Manual - Price Matrix](https://cs.geminilogic.com/en/manual/spire-user-manual-price-matrix?hsLang=en)
- [Spire User Manual - Purchase Orders](https://cs.geminilogic.com/en/manual/spire-user-manual-purchase-orders?hsLang=en)
- [Spire User Manual - Sales Orders](https://cs.geminilogic.com/en/manual/spire-user-manual-sales-orders?hsLang=en)
- [Spire User Manual - Keyboard Shortcuts](https://cs.geminilogic.com/en/manual/spire-user-manual-keyboard-shortcuts?hsLang=en)
- [Spire User Manual - Company Settings](https://cs.geminilogic.com/en/manual/spire-user-manual-company-settings?hsLang=en)
- [Spire User Manual - New Instal/Company Setup](https://cs.geminilogic.com/en/manual/spire-user-manual-new-instal-company-setup?hsLang=en)
- [Spire User Manual - General Ledger](https://cs.geminilogic.com/en/manual/spire-user-manual-general-ledger?hsLang=en)
- [Spire User Manual - Accounts Receivable](https://cs.geminilogic.com/en/manual/spire-user-manual-accounts-receivable?hsLang=en)
- [Spire User Manual - Accounts Payable](https://cs.geminilogic.com/en/manual/spire-user-manual-accounts-payable?hsLang=en)
- [Spire User Manual - Payroll](https://cs.geminilogic.com/en/manual/spire-user-manual-payroll?hsLang=en)
- [Spire User Manual - Production Manager](https://cs.geminilogic.com/en/manual/spire-user-manual-production-manager?hsLang=en)
- [Spire User Manual - Service Manager](https://cs.geminilogic.com/en/manual/spire-user-manual-service-manager?hsLang=en)
- [Spire User Manual - User Defined Fields](https://cs.geminilogic.com/en/manual/spire-user-manual-user-defined-fields?hsLang=en)
- [Spire User Manual - Job Costing](https://cs.geminilogic.com/en/manual/spire-user-manual-job-costing?hsLang=en)
- [HubSpot](https://cs.geminilogic.com/en/manual/hubspot?hsLang=en#main-content)

    - [Updates](https://cs.geminilogic.com/en/manual/hubspot?hsLang=en#updates)
- [Gemini Logic](https://cs.geminilogic.com/en/manual/gemini-logic?hsLang=en)
- [Shipping](https://cs.geminilogic.com/en/manual/shipping?hsLang=en)
- [Sales Taxes](https://cs.geminilogic.com/en/manual/sales-taxes?hsLang=en)
- [Spire User Manual](https://cs.geminilogic.com/en/manual/spire-user-manual?hsLang=en#main-content)

    - [Customers](https://cs.geminilogic.com/en/manual/spire-user-manual?hsLang=en#customers)

- Home
- Products
- Pricing
- Blog
- Company

[![Chill listening crop-3](https://cs.geminilogic.com/hs-fs/hubfs/Gemini%20Logic%20-%20Black-1.png?width=77&height=24&name=Gemini%20Logic%20-%20Black-1.png "Chill listening crop-3")](https://www.geminilogic.com/)

 Gemini Logic

<https://www.linkedin.com/company/2460588> <https://www.youtube.com/user/GeminiLogicInc/featured> <https://twitter.com/gemini_logic>

Copyright © 2026, 9858733 Canada Inc. (Gemini Logic)