--- title: Inventory quantities are skewed or not updated description: Separate quick-fixes for incorrect or confusing Inventory counts --- [Skip to content](https://cs.geminilogic.com/en/manual/inventory-quantities-are-skewed-or-not-updated#main-content) English Show submenu for translations [New Ticket](https://cs.geminilogic.com/en/manual/kb-tickets/new?hsLang=en) [Customer portal](https://cs.geminilogic.com/tickets-view?hsLang=en) ![Gemini-Logic-Logo (1).png\]](https://cs.geminilogic.com/hs-fs/hubfs/Gemini-Logic-Logo%20(1).png?height=40&name=Gemini-Logic-Logo%20(1).png) - Home - Products - Pricing - Blog - Company Open main navigation Close main navigation - Home - Products - Pricing - Blog - Company - English Show submenu for translations - [New Ticket](https://cs.geminilogic.com/en/manual/kb-tickets/new) - [Customer portal](https://cs.geminilogic.com/tickets-view) - [Go to Gemini Logic](https://www.geminilogic.com/) [Go to Gemini Logic](https://www.geminilogic.com/) Search the User Manual - There are no suggestions because the search field is empty. 1. [User Manual](https://cs.geminilogic.com/en/manual?hsLang=en) 2. [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en) 3. [Spire Administration - Inventory](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-inventory) # Inventory quantities are skewed or not updated #### Step-by-step guide **Separate quick-fixes for incorrect or confusing Inventory counts** 1. If your Inventory listing counts differ from the counts inside the Inventory items' editing window: - Load the Components Services app (it's easy to find by clicking the Windows desktop's "Start" button and typing "component"). - Restart the "Spire API Server" service (this will refresh any internal materialized views and other cached data).  Note logged-in staff should be warned they may be kicked-off Spire, so they shouldn't have unsaved forms open before the API is restarted. - Within the Spire desktop app, reload/refresh any stale data. 2. Open the Inventory menu and select "Inventory Adjustments". [![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13067558636/original/5A0IS1CWraQHJ2Kprly1ndvdKBUnlaSg0Q.png?1557413509)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13067558636/original/5A0IS1CWraQHJ2Kprly1ndvdKBUnlaSg0Q.png?1557413509) - All items (batch adjustments and batch transfers) listed here are not yet processed/posted.  These pending batches just Commit inventory. - It's suggested to run the report "Item Allocations" from the primary Inventory listing. - If you find that a pending Adjustment batch is the problem, you can either delete a batch or open-and-post it to remove it's pending commitments. 3. Note the Inventory menu has an "Inventory Counts" feature. - All items (batch counts) listed here with an enabled "Post" button (after opening the batch) are not yet posted.  These do not affect inventory counts (they change the On-Hand quantity after posting) so most likely your problem's source isn't here. 4. Run the Inventory menu's "Inventory Reallocate" tool. - Logged-in staff should be warned to avoid modifying anything to do with inventory until the process has completed. - Click "Begin" to run it. - After it completes, refresh/reload any stale inventory data. - This tool recalculates correct inventory quantities by re-synchronizing the Committed and On-Order quantities based on existing Sales Orders, Production Orders, Purchase Orders and Inventory Adjustments. - [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#main-content) - [Tips and Tricks](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#tips-and-tricks) - [Spire Administration - General Ledger](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-general-ledger) - [Spire Administration - Sales](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-sales) - [Spire Administration - Inventory](https://cs.geminilogic.com/en/manual/spire-systems-general-knowledge-base?hsLang=en#spire-administration-inventory) - [Analytics for Spire](https://cs.geminilogic.com/en/manual/analytics-for-spire?hsLang=en) - [Spire User Manual - System Overview](https://cs.geminilogic.com/en/manual/spire-user-manual-system-overview?hsLang=en) - [Spire User Manual - User Settings](https://cs.geminilogic.com/en/manual/spire-user-manual-user-settings?hsLang=en) - [Spire User Manual - Vendors](https://cs.geminilogic.com/en/manual/spire-user-manual-vendors?hsLang=en) - [Spire User Manual - Inventory](https://cs.geminilogic.com/en/manual/spire-user-manual-inventory?hsLang=en#main-content) - [Pricing](https://cs.geminilogic.com/en/manual/spire-user-manual-inventory?hsLang=en#pricing) - [Spire User Manual - Price Matrix](https://cs.geminilogic.com/en/manual/spire-user-manual-price-matrix?hsLang=en) - [Spire User Manual - Purchase Orders](https://cs.geminilogic.com/en/manual/spire-user-manual-purchase-orders?hsLang=en) - [Spire User Manual - Sales Orders](https://cs.geminilogic.com/en/manual/spire-user-manual-sales-orders?hsLang=en) - [Spire User Manual - Keyboard Shortcuts](https://cs.geminilogic.com/en/manual/spire-user-manual-keyboard-shortcuts?hsLang=en) - [Spire User Manual - Company Settings](https://cs.geminilogic.com/en/manual/spire-user-manual-company-settings?hsLang=en) - [Spire User Manual - New Instal/Company Setup](https://cs.geminilogic.com/en/manual/spire-user-manual-new-instal-company-setup?hsLang=en) - [Spire User Manual - General Ledger](https://cs.geminilogic.com/en/manual/spire-user-manual-general-ledger?hsLang=en) - [Spire User Manual - Accounts Receivable](https://cs.geminilogic.com/en/manual/spire-user-manual-accounts-receivable?hsLang=en) - [Spire User Manual - Accounts Payable](https://cs.geminilogic.com/en/manual/spire-user-manual-accounts-payable?hsLang=en) - [Spire User Manual - Payroll](https://cs.geminilogic.com/en/manual/spire-user-manual-payroll?hsLang=en) - [Spire User Manual - Production Manager](https://cs.geminilogic.com/en/manual/spire-user-manual-production-manager?hsLang=en) - [Spire User Manual - Service Manager](https://cs.geminilogic.com/en/manual/spire-user-manual-service-manager?hsLang=en) - [Spire User Manual - User Defined Fields](https://cs.geminilogic.com/en/manual/spire-user-manual-user-defined-fields?hsLang=en) - [Spire User Manual - Job Costing](https://cs.geminilogic.com/en/manual/spire-user-manual-job-costing?hsLang=en) - [HubSpot](https://cs.geminilogic.com/en/manual/hubspot?hsLang=en#main-content) - [Updates](https://cs.geminilogic.com/en/manual/hubspot?hsLang=en#updates) - [Gemini Logic](https://cs.geminilogic.com/en/manual/gemini-logic?hsLang=en) - [Shipping](https://cs.geminilogic.com/en/manual/shipping?hsLang=en) - [Sales Taxes](https://cs.geminilogic.com/en/manual/sales-taxes?hsLang=en) - [Spire User Manual](https://cs.geminilogic.com/en/manual/spire-user-manual?hsLang=en#main-content) - [Customers](https://cs.geminilogic.com/en/manual/spire-user-manual?hsLang=en#customers) - Home - Products - Pricing - Blog - Company [![Chill listening crop-3](https://cs.geminilogic.com/hs-fs/hubfs/Gemini%20Logic%20-%20Black-1.png?width=77&height=24&name=Gemini%20Logic%20-%20Black-1.png "Chill listening crop-3")](https://www.geminilogic.com/) Gemini Logic Copyright © 2026, 9858733 Canada Inc. 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