1. User Manual
  2. Spire User Manual - Sales Orders

SALES ORDERS - Credit / Reverse

How to credit or reverse a Sale in history

Create a Credit Invoice in one of 2 ways:

  1. Add New Credit Sales Order Manually
    • from the Sales Order List window click New
    • continue to enter information as described  in Sales Orders - Add Manually, entering quantities as negatives
  2. Credit from a Sales History invoice
    • locate the original invoice in Sales History in one of 5 ways:
      • Sales History Module
      • Sales Text Menu
      • Accounts Receivable > View Invoice
      • Customer > Sales History tab
      • Inventory > Sales History tab
      • General Ledger Transaction > View Source
    • select the transaction and click View
    • from view click on Reverse
    • the newly created order in Sales Order will open for you to make any necessary changes
    • Invoice to post to Accounts Receivable / General Ledger