---
title: Setting Office365 to use App Passwords
description: The following article explains on how to set up Email in Spire for Users that use Office365 with two-step verification.
---

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[User Manual](https://cs.geminilogic.com/en/migrated/manual)

- [Go to Gemini Logic](https://www.geminilogic.com/)
- [New Ticket](https://cs.geminilogic.com/en/migrated/manual/kb-tickets/new)
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 Tips and Tricks

- [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base) 
    - [Tips and Tricks](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#tips-and-tricks)
    - [Spire Administration - General Ledger](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-general-ledger)
    - [Spire Administration - Sales](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-sales)
    - [Spire Administration - Inventory](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-inventory)
- [Analytics for Spire](https://cs.geminilogic.com/en/migrated/manual/analytics-for-spire)
- [Spire User Manual - System Overview](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-system-overview)
- [Spire User Manual - User Settings](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-user-settings)
- [Spire User Manual - Vendors](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-vendors)
- [Spire User Manual - Inventory](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-inventory) 
    - [Pricing](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-inventory#pricing)
- [Spire User Manual - Price Matrix](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-price-matrix)
- [Spire User Manual - Purchase Orders](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-purchase-orders)
- [Spire User Manual - Sales Orders](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-sales-orders)
- [Spire User Manual - Keyboard Shortcuts](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-keyboard-shortcuts)
- [Spire User Manual - Company Settings](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-company-settings)
- [Spire User Manual - New Instal/Company Setup](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-new-instal-company-setup)
- [Spire User Manual - General Ledger](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-general-ledger)
- [Spire User Manual - Accounts Receivable](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-accounts-receivable)
- [Spire User Manual - Accounts Payable](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-accounts-payable)
- [Spire User Manual - Payroll](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-payroll)
- [Spire User Manual - Production Manager](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-production-manager)
- [Spire User Manual - Service Manager](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-service-manager)
- [Spire User Manual - User Defined Fields](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-user-defined-fields)
- [Spire User Manual - Job Costing](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-job-costing)
- [HubSpot](https://cs.geminilogic.com/en/migrated/manual/hubspot) 
    - [Updates](https://cs.geminilogic.com/en/migrated/manual/hubspot#updates)
- [Gemini Logic](https://cs.geminilogic.com/en/migrated/manual/gemini-logic)
- [Shipping](https://cs.geminilogic.com/en/migrated/manual/shipping)
- [Sales Taxes](https://cs.geminilogic.com/en/migrated/manual/sales-taxes)
- [Spire User Manual](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual) 
    - [Customers](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual#customers)

[Back to home](https://cs.geminilogic.com/en/migrated/manual)

1. [User Manual](https://cs.geminilogic.com/en/migrated/manual)
2. [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base)
3. Tips and Tricks

- [Spire Systems - General Knowledge Base](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base) 
    - [Tips and Tricks](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#tips-and-tricks)
    - [Spire Administration - General Ledger](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-general-ledger)
    - [Spire Administration - Sales](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-sales)
    - [Spire Administration - Inventory](https://cs.geminilogic.com/en/migrated/manual/spire-systems-general-knowledge-base#spire-administration-inventory)
- [Analytics for Spire](https://cs.geminilogic.com/en/migrated/manual/analytics-for-spire)
- [Spire User Manual - System Overview](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-system-overview)
- [Spire User Manual - User Settings](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-user-settings)
- [Spire User Manual - Vendors](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-vendors)
- [Spire User Manual - Inventory](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-inventory) 
    - [Pricing](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-inventory#pricing)
- [Spire User Manual - Price Matrix](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-price-matrix)
- [Spire User Manual - Purchase Orders](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-purchase-orders)
- [Spire User Manual - Sales Orders](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-sales-orders)
- [Spire User Manual - Keyboard Shortcuts](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-keyboard-shortcuts)
- [Spire User Manual - Company Settings](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-company-settings)
- [Spire User Manual - New Instal/Company Setup](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-new-instal-company-setup)
- [Spire User Manual - General Ledger](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-general-ledger)
- [Spire User Manual - Accounts Receivable](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-accounts-receivable)
- [Spire User Manual - Accounts Payable](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-accounts-payable)
- [Spire User Manual - Payroll](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-payroll)
- [Spire User Manual - Production Manager](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-production-manager)
- [Spire User Manual - Service Manager](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-service-manager)
- [Spire User Manual - User Defined Fields](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-user-defined-fields)
- [Spire User Manual - Job Costing](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual-job-costing)
- [HubSpot](https://cs.geminilogic.com/en/migrated/manual/hubspot) 
    - [Updates](https://cs.geminilogic.com/en/migrated/manual/hubspot#updates)
- [Gemini Logic](https://cs.geminilogic.com/en/migrated/manual/gemini-logic)
- [Shipping](https://cs.geminilogic.com/en/migrated/manual/shipping)
- [Sales Taxes](https://cs.geminilogic.com/en/migrated/manual/sales-taxes)
- [Spire User Manual](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual) 
    - [Customers](https://cs.geminilogic.com/en/migrated/manual/spire-user-manual#customers)

# Setting Office365 to use App Passwords

## The following article explains on how to set up Email in Spire for Users that use Office365 with two-step verification.

Office365 Documentation

1. [Details of two-step verification with Microsoft email account ](https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4)

2. [Using app passwords for applications that does not support two-step verification ](https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944)

3. [Turning two-step verification on or off for your Microsoft email account ](https://support.microsoft.com/en-us/account-billing/turning-two-step-verification-on-or-off-for-your-microsoft-account-b1a56fc2-caf3-a5a1-f7e3-4309e99987ca#:~:text=To%20turn%20two%2Dstep%20verification,verification%20to%20turn%20it%20off.)

Step-by-step guide 

Turning on two-step verification.  

<http://go.microsoft.com/fwlink/?LinkId=529561>1.  Log into into your Office365 email account go to the top right corner of your Username and go to My Microsoft Account.  In the Microsoft Account to go to Security, Advance Security. 

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904187/original/pFbkCUKjzHm8jYhHz60vDi7JIwzh4iO08w.png?1653946849)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904187/original/pFbkCUKjzHm8jYhHz60vDi7JIwzh4iO08w.png?1653946849)

2.  Under the **Two-step verification** section, choose **Set up two-step verification** to turn it on

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904286/original/4zXJhqD7i1MLr9dm0Nzcmlp-tv0jCN8llA.png?1653947174)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904286/original/4zXJhqD7i1MLr9dm0Nzcmlp-tv0jCN8llA.png?1653947174)

3.  After reading Set up two-step verification, hit Next. 

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904294/original/FU5dSkLeIWPpLh3hltXXizWZgVa2kItmlw.png?1653947240)

4.  If this is the first time setting up the two-step verification the User may come across additional security verification 

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904360/original/Hyv7iOwPzRi9M9546dRgFvNsFxGaeGIc5g.png?1653947548)

5.  A suggestion will be to use an alternate email address such as the User's personal email address 

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904388/original/3VpZsbXW7sHE-02cEQGZ39XCsfTtIHnNMQ.png?1653947673)

6.  Enter the received Code 

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904400/original/acqhILAcm7jy_wmQkFESckLbE5baLXOBSA.png?1653947722)

7.  After reading and saving the code provided, hit Next. 

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904448/original/KuPkjoQz5bqWCuMks3LJ-r42SU75AKpktw.png?1653947917)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904448/original/KuPkjoQz5bqWCuMks3LJ-r42SU75AKpktw.png?1653947917)

8.  Hit Finish

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904468/original/iKLJSvborn4qxj4Cf3_M4TfNxyTSYnD9uA.png?1653948006)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904468/original/iKLJSvborn4qxj4Cf3_M4TfNxyTSYnD9uA.png?1653948006)

Create a new app password to be used for Spire Email setup.  

1.  Go to the App Passwords, click on Create a new app password.   

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904779/original/_2yFAZXZ5154iMLPKyIAGK0VuLgaFxcfCA.png?1653949352)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904779/original/_2yFAZXZ5154iMLPKyIAGK0VuLgaFxcfCA.png?1653949352)

2.  Copy the App password shown.  

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125905913/original/jWj77cTvQAmghrZkRVJE3CWJ24Lqg__xYA.png?1653955257)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125905913/original/jWj77cTvQAmghrZkRVJE3CWJ24Lqg__xYA.png?1653955257)

Go to the Spire Email Setup 

1.  Enter the Outgoing Server Information for Office365 

SMTP:  [smtp-mail.outlook.com](https://smtp-mail.outlook.com/) or [smtp.office365.com](https://smtp.office365.com/) 

Username:  email address of the User

Password:  the App password that was provided to the User from the above instructions

Encryption:  TLS

Port:  587

[![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904562/original/RQkFcoajKMcH8mUqD8xdM1q7A0IQFBr6LA.png?1653948422)](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904562/original/RQkFcoajKMcH8mUqD8xdM1q7A0IQFBr6LA.png?1653948422)

2.  Test the email in Spire by putting the email address on the Customer record and email a Sales Order to oneself.  

![](https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/13125904670/original/x2ysnuN-teAzJmXCiBzGtzKrbxdJ4I16EA.png?1653949006)

3.  Email is received

[![company logo](https://cs.geminilogic.com/hs-fs/hubfs/Gemini%20Logic%20-%20Black-1.png?height=120&name=Gemini%20Logic%20-%20Black-1.png)](https://www.geminilogic.com/)

 Gemini Logic

- [![linkedin_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/linkedin_circle_color.png)](https://www.linkedin.com/company/2460588)
- [![youtube_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/youtube_circle_color.png)](https://www.youtube.com/user/GeminiLogicInc/featured)
- [![twitter_social_link_icon_alt_text](https://static.hsstatic.net/TemplateAssets/static-1.329/img/hs_default_template_images/modules/Follow+Me+-+Email/twitter_circle_color.png)](https://twitter.com/gemini_logic)

- [Go to Gemini Logic](https://www.geminilogic.com/)
- [New Ticket](https://cs.geminilogic.com/en/migrated/manual/kb-tickets/new)
- [Go to Customer Portal](https://cs.geminilogic.com/tickets-view)