1. User Manual
  2. Analytics for Spire

ANALYTICS DISPLAYS A BLANK COMPANY LIST AND CANNOT LOGIN.

1) Ensure Analytics installed with Administrator rights
2) Check that you can log into Spire successfully if not see solution above
3) If a blank Company List appears after installing Analytics then Download servers.txt file and edit with notepad

4) Change servers.txt to match your Spire server name and port. For example if your Spire server name is server03 then the file would be changed to the following:

5) Copy the changed servers.txt file to C:\Program Files (x86)\Gemini Logic\Analytics for Spire for each computer that does not display the company list
6) Run Analytics
7) The Company List should now display
8) Log into Analytics
Note: The Analytics user will need read/write permissions to this folder C:\ProgramData\AnalyticsForSpire