CUSTOMERS - Mail Merge

User Mail Merge to print or email documents to a group of Customers


Access - Customer module task barCustomerListMailMerge

New Mail Merge
    • select the Customer(s) for the merge from the filtered or unfiltered list (see more on Filters in Customers - List Filters)
    • select Existing Document and Browse for the file

- or- select New Document 

    • select Edit or Preview to create or modify content or recipient list in the associated program ie: Word or Excel
    • in Word, click on the Mailings tab
    • click on Insert Merge Field and select from the list of fields from the Customer record
  • Finish & Merge
    • Edit Individual Documents - Word will merge all or selected records to a new document to view / edit
    • Print Documents
      • select Print records options
      • click OK to send documents to printer
    • Send Email Messages
      • select which merge field contains the desired email address
      • enter the email Subject line
      • select Mail format from list
      • identify the Send records recipient options
      • click OK to send email messages
    • option to Modify Data in Excel Before Merging to make changes to Customer contact information