Manage Customer Address default settings for use as billing or shipping addresses on Sales Orders

- establish the Default Shipping address to be used on new Sales Orders
append a new address
- click on
- type a code to be displayed in the list
- enter address and contact information as described below
- click on
append a new address copied from a listed address select the address from the list
- click on
- type a code to be displayed in the list
- make the desired changes to address and contact information as described below
- click on
Delete the selected Address(es)
- Additional Address Tools can be found in Customer Addresses where you can access all Bill To and Ship To Addresses with the following tools:


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- Update Tax Codes
- select Address(es)
- click Update Tax Codes 👉
- select new Tax Code
- Move Ship To
- select Shipping Address(es)
- click Move Ship To
- select the destination Customer from the popup browse list
- Update Tax Codes
- Address sub-tab - for the selected Address:
- Validate Address if Avatax is active for US Sales Taxes
- enter Address, Phone, Fax, Email and Website
- for UK phone format, select the Country first
- click
Map to pinpoint the address on selected requester
Hold Address - to prevent this address from being used a Sales Order
- Contacts - enter Name, Phone, Fax, Email and Contact Type for unlimited Contacts (manage Contact Types: Edit > Company Settings > Company > Contact Types tab)
- view all in Customer List > Contacts tab
- option to Upload Address to Web, in relation to your webstore integration
- Address Sales Taxes sub-tab - establish the default taxes on new sales orders for the customer address selected for up to 4 taxes (if a supplementary or Ship to Address has the same taxes as the Billing Address, no need to enter anything) - see also Sales Taxes setup

- Address Order Defaults sub-tab
- option to establish defaults for Sales Orders -
browse to select with ability to
Add on-the-fly from the browse list or in Edit menu:
- Warehouse - establishes the Warehouse for items on Sales Orders for this Customer (see Inventory - Warehouses)
- establish the default Shipping Method (Ship Via) - see Shipping Methods
- option to establish defaults for Sales Orders -
-
-
- Territory / Salesperson - establish the Sales Order defaults for these two from pre-set lists or add one on-the-fly for the selected Address by clicking on the
Browse icon then on the
Add icon
-
! Note: if the Default Salesperson is left blank, the system can be set to use the User ID as the default Salesperson on a new sales order for this Customer
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- Revenue - set the GL account to track revenue on this customer as an alternative to tracking revenue by the product they purchase (Sales Departments)
- activate - Edit > Company Settings > Customers - Override Sales Account
- Revenue - set the GL account to track revenue on this customer as an alternative to tracking revenue by the product they purchase (Sales Departments)
- Address Pricing sub-tab
- select the Sell Price Level for the address selected (see Inventory Sell Prices )
- Address Communication tab (on Ship To Addresses) - create internal notes, alerts and calendar entries, and attach files for this Customer’s Ship To record (see also
Communications in the module list)
Refresh to load any Communications that may have been posted since last refresh and that may not be displaying on this list
Communication List Filters / Search / Customization - see Customer List Customization
- Addresses Communication Context Menu - right-click on any line(s) to display
Export Communication(s) selected in Excel (.xlsx only) or CSV format - see Export
-
New Note / Attachment
- option to
Edit /
Delete the selected Communication(s)
-
Print (see Reports) on the selected Communication(s)
- Address User Defined
- tab allows addition of custom fields for use in filters, searches, forms and reports - (see User Defined Fields)
- tab allows addition of custom fields for use in filters, searches, forms and reports - (see User Defined Fields)