CUSTOMERS - Addresses Tab

Manage Customer Address default settings for use as billing or shipping addresses on Sales Orders

  •  establish the Default Shipping address to be used on new Sales Orders
  • append a new address 
    • click on 
    • type a code to be displayed in the list
    • enter address and contact information as described below
  • append a new address copied from a listed address select the address from the list
    • click on 
    • type a code to be displayed in the list
    • make the desired changes to address and contact information as described below
  • Delete the selected Address(es)
  • Additional Address Tools can be found in Customer Addresses where you can access all Bill To and Ship To Addresses with the following tools:
   
    • Update Tax Codes  
      • select Address(es)
      • click Update Tax Codes 👉
      • select new Tax Code
    • Move Ship To
      • select Shipping Address(es)
      • click Move Ship To
      • select the destination Customer from the popup browse list
  • Address sub-tab - for the selected Address:
    • Validate Address if Avatax is active for US Sales Taxes
    • enter Address, PhoneFax, Email and Website
      • for UK phone format, select the Country first
    • click Map to pinpoint the address on selected requester
    • CheckBoxCheckedBlue Hold Address - to prevent this address from being used a Sales Order
    •  Contacts - enter Name, Phone, Fax, Email and Contact Type for unlimited  Contacts (manage Contact Types: Edit > Company Settings > Company > Contact Types tab) 
      • view all in Customer List > Contacts tab
    • option to Upload Address to Web, in relation to your webstore integration
  • Address Sales Taxes sub-tab -  establish the default taxes on new sales orders for the customer address selected for up to 4 taxes (if a supplementary or Ship to Address has the same taxes as the Billing Address, no need to enter anything) - see also Sales Taxes setup
               CustomerAddressesSalesTaxes-1

  •   Address Order Defaults  sub-tab
    • option to establish defaults for Sales Orders - browse to select with ability to   Add on-the-fly from the browse list or in Edit menu:
      • Territory / Salesperson - establish the Sales Order defaults for these two from pre-set lists or add one on-the-fly for the selected Address by clicking on the   Browse icon then on the   Add icon

    ! Note: if the Default Salesperson is left blank, the system can be set to use the User ID as the default Salesperson on a new sales order for this Customer

      • Revenue - set the GL account to track revenue on this customer as an alternative to tracking revenue by the product they purchase (Sales Departments)
        • activate - Edit > Company Settings > Customers - Override Sales Account
    • Address Pricing sub-tab
    • Address Communication tab (on Ship To Addresses) -  create internal notes, alerts and calendar entries, and attach files for this Customer’s Ship To record                                           (see also Communications in the module list)
      • Refresh to load any Communications that may have been posted since last refresh and that may not be displaying on this list 
      • Communication List Filters / Search / Customization - see Customer List Customization 
      • Addresses Communication Context Menu - right-click on any line(s) to display
      • Export Communication(s) selected in Excel (.xlsx only) or CSV format - see Export 
      •   New Note / Attachment
      • option to Edit / Delete the selected Communication(s)
      •   Print (see Reports) on the selected Communication(s)
    • Address User Defined
      • tab allows addition of custom fields for use in filters, searches, forms and reports - (see User Defined Fields)